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FAQs

FREQUENTLY ASKED QUESTIONS ABOUT THE BLOOMFIELD COLLEGE STUDENT ID PROGRAM

Q: What is the BC Pass Card?
A: The BC Pass Card is the official identification (ID) card of Bloomfield College. It is issued to all members of the College Community and is required for identification and access to essential campus services such as borrowing Library books, reserving Library study rooms, screening media in the Media Center, entrance to the dining cafeteria, and purchases at the Liberty Street Pizza & Grill and Bookstore. The photo taken for your BC Pass card will not only be printed on your BC Pass card but will also be loaded into your electronic student (or faculty/staff) record.The BC Pass offers users the ability to add monetary funds to a convenient pre-paid account, called BCBucks, for making purchases on campus. For participating merchants please see BCPass Participating Partners. All active students, faculty, and staff at Bloomfield College are currently eligible to receive a BC Pass Card.
Q: How do I get my BC Pass Card?
A: All registered students and active employees are issued a BC Pass Card via the ID Card Center located near the Information Technology Help Desk at 185 Liberty Street.  The hours of operation are found at www.bloomfield.edu/bcpass. Be sure to bring appropriate identification as indicated in the BCPass Identity Verification Policy.
Q: Why am I required to register my BC Pass Card online?
A: Registering your BC Pass Card online will provide you with the only way to suspend your card if it is lost or stolen after school business hours and when the College is closed.  Although there are safeguards against fraudulent use, users are responsible for the monetary funds placed on their BC Pass card.
Q: What if I lose my BC Pass Card?
A: Immediately report a lost or stolen card to the BC Office of Security located at 225 Liberty Street, Lower Level (973-748-9000, X1366) to file a Security Report of a lost or missing card. To suspend your BC Bucks account, log into your account through bcpass.campuscardcenter.com or by calling the Bloomfield College BCPass Service Center at Center at 888-989-3534, Monday through Friday between 8 am and 6 pm Eastern Time.  Replacement cards are issued at the ID Card Center located near the Information Technology Help Desk at 185 Liberty Street.  A $10 fee must be paid prior to obtaining your replacement card.  The fee is paid at the Office of Student Financial Services, located in Knox Hall, and a receipt is issued to you. You must present your receipt at the ID Card Center plus appropriate identification before a new card will be issued. Refer to the BCPass Identity Verification Policy to determine what is appropriate identification.
Q: What if I find my reported lost BC Pass Card?
A: If you find your ID Card after it has been reported lost, you may re-activate the Campus Cash (BC Bucks) account if (i) the re-activate request is received within two days of the card being suspended and (ii) a new card has not been issued.  You can re-activate Your Campus Cash account at the Web Account Care Center, which is located on line at bcpass.campuscardcenter.com or by calling the Bloomfield College BCPass Service Center at Center at 888-989-3534, Monday through Friday between 8 am and 6 pm Eastern Time.
Q: What if I find someone else's BC Pass Card?
A: If you find someone else's card, be sure to return it to the BC Office of Security located at 225 Liberty Street, Lower Level. Attempting to use a lost and/or stolen card for any purpose is considered theft and can result in College sanctions for any user (i.e., student or employee).
Q: Can I punch a hole in my BC Pass Card?
A: Please do not punch a hole in your BC Pass Card. Because of the technology used to make the card work, it is easy to ruin the card by punching a hole or altering it in any way. We recommend using a card holder with a key hook if you want to attach to your keys.
Q: What if I damage my BCPass Card?
A: If you damage to your card by breaking it in half, bending it, or washing it, etc. and the card no longer is functional, you will need to replace your card.  Replacement cards are issued at the ID Card Center located near the Information Technology Help Desk at 185 Liberty Street.  A $10 fee must be paid prior to obtaining your replacement card.  The fee is paid at the Office of Student Financial Services, located in Knox Hall, and a receipt is issued to you. You must present your receipt at the ID Card Center plus appropriate identification before a new card will be issued. Refer to the BCPass Identity Verification Policy to determine what is appropriate identification.
Q: Can I let someone borrow my BC Pass Card?
A: No, your rights and privileges associated with the card are non-transferable.  College personnel and off-campus vendors have been instructed to check the picture on the BC Pass card to ensure user authenticity.
Q: What is my Student ID Number?
A: Your Student ID Number is located on the front of your BC Pass Card.  It is not your social security number, but a unique number that is 7 digits in length.
Q: What is my BC Bucks Number?
A: Your 16-digit BC Bucks number is located on the front of your BC Pass Card and uniquely identifies your prepaid spending account.
Q: What's the difference between my BC Flex and BC Bucks?
A: Both accounts are accessed by your BC Pass Card. All registered resident students have a dining plan.  Presentation of the BC Pass Card is required to access Schweitzer Cafeteria for all meals. All resident students also have a BC Flex account that allows them to purchase food at the Liberty Street Pizza & Grill. Only resident students will see BC Flex on their account. BC Bucks is a pre-paid spending account offering a safe and convenient way for all students and employees to make purchases on and around campus. It is designed to eliminate the need to carry cash. Students, parents, and/or employees must add value to BC Bucks before using it for purchases. The value in BC Bucks rolls over from semester to semester and from year to year. This feature is open to anyone with a valid and active BC Pass card.
Q: What is BC Books?
A: Coming in the Spring 2014 Semester, those students who receive financial aid to purchase books will see a BC Books account on their BC Pass Card.  These funds are used at the Barnes & Noble Bookstore at Bloomfield College for course text books and educational supplies as described under the terms and conditions of the financial aid package.
Q: How do BC Bucks work?
A: BC Bucks is a cashless, prepaid spending account on your BC Pass Card that is accepted on the Bloomfield College campus.  You must add value to your account before using BC Bucks to make purchases and have sufficient value available in your account to pay for each transaction.  Every time you use your BC Bucks account, the amount of the transaction will be deducted from your account and you may not spend more value than you have.  Unused balances roll over semester to semester and year to year.
Q: When is value added to BC Bucks available?
A: Funds transferred by debit/credit card are available instantly. Check and money order deposits are available on the business day received. If a check is returned to us by your financial institution for insufficient funds, the deposit will be reversed from your BCBucks account and a Returned Payment/Check fee of $35 will be assessed. If the Returned Payment/Check fee creates a negative balance in your account, you will be contacted to make another payment to the account.
Q: Where can I use BC Bucks?
A: Currently, BC Bucks can be used at campus locations such as Barnes and Noble at Bloomfield College and the campus dining facilities.  You can view other participating partners at the BCPass Participating Partners page.
Q: How do I make a purchase with BC Bucks?
A: At select retail locations, such as Barnes and Noble at Bloomfield College, BC Bucks works much like a debit or credit card.  Just present your BC Card for payment to the attendant at the register.  Your card will be swiped in a terminal and the transaction authorized.  You will need to sign a printed receipt of the approved transaction.  At self-service locations, simply insert your card in the terminal.
Q: What if I forget my user name or password?
A: Go to BC Pass Cardholder Account Center on line at:  bcpass.campuscardcenter.com/ch/login.html  Under the Login button, click ‘Forgot your username or password?’ and follow the instructions.
Q: Is the BC Bucks Account Management Center a secure site?
A: Yes, it is secured via 128 Bit SSL Encryption so you can manage your account with confidence.
Q: What are the BC Bucks Terms and Conditions and how can I review them?
A: The Terms and Conditions outline program policies and terms of use for the BC Bucks account.  They are available for review on the BC Pass website at bloomfield.edu/bcpass
Q: What is the BC Bucks refund process?
A: You may receive a refund of your BC Bucks account balance when you graduate, withdraw or leave Bloomfield College.  Proof of withdrawal or dismissal is required. Refund requests must be submitted to the Office of Student Financial Services in writing. Please see Section 20: Account Refunds in the Terms & Conditions.
Q: Will I receive periodic messages about my BC Pass Card account from Bloomfield College?
A: Any information that will be sent to you from Bloomfield College will be forwarded to you via your Bloomfield College e-mail account.  Please check your BC e-mail account on a frequent basis.
Q: What if I have a question about my BC Pass Card?
A: You can call the Bloomfield College BCPass Service Center, Monday through Friday between 8 am and 6 pm Eastern Time at 888-989-3534 or e-mail your question to bcpass@bloomfield.edu